2-Day Certified Training Program for Working Professionals
Becoming an
Emotional First Aider (BEFA)
Equip your people with practical skills to recognise, respond to, and appropriately support colleagues experiencing mental health challenges — at the right time, in the right way, with cultural sensitivity.
Who Is This For??
Employees & Individual Contributors
Build personal resilience and develop peer-support awareness in your day-to-day work environment
People Managers & Team Leaders
Learn to identify early distress signals and create psychologically safe teams
HR Professionals & Leaders
Strengthen your capability to support workforce mental health at an organisational level
Evidence-based framework combined with hands-on practice — so you leave with the skills and confidence to support others when it matters most.
Why This Matters Now
Most managers and employees lack the skills to recognise, respond to, or seek help for emotional distress. BEFA changes that.
14.8 Million
People in Vietnam expected to experience mental health issues this year
1 per 100,000
Clinical psychologists available in Vietnam — far below global standards
Why Choose This Program?
Why Choose This Program?
- Cultural Expertise: Designed for Vietnamese workplace dynamics, integrating international evidence-based practices with local cultural sensitivity
- 30+ Years of Evidence: Grounded in three decades of applied mental health research and practice, with ethical clinical guidelines at its core
- Full First-Aid Cycle: Covers the complete support journey — Awareness → Active Listening → Crisis Response → Professional Referral
- Proven Track Record: Delivered to thousands of participants globally with consistently high satisfaction and measurable behaviour change
- Sustainable Culture Shift: Equips internal champions to build a peer-support culture that sustains long after the training ends
Program Outline
A blend of internationally grounded theory and real-world practice scenarios adapted for Vietnam
- Module 1: Defining Mental Health The WHO framework — how people think, feel and behave; what mental wellbeing looks like in practice
- Module 2: Stigma & Labels Challenging stigma language, understanding how labels cause harm, group activity: Stigma Words
- Module 3: Stress — Good vs Bad The physiological stress response; distinguishing healthy pressure from chronic overwhelm
- Module 4: Anxiety Physical, psychological and behavioural symptoms; risk factors; when anxiety becomes a crisis
- Module 5: Active Listening (SOLAR) Sit squarely – Open posture – Lean forward – Eye contact – Relax; practised through role-play
- Module 6: Introduction to Depression Recognising the signs; the link between depression, anxiety and alcohol misuse
Learning Outcomes: Greater mental health awareness · Improved listening & empathy · Reduced stigma in the workplace
- Module 1: Depression (Deep Dive) Types of depression; the depression–anxiety–alcohol triangle; case scenario: Mai's Story
- Module 2: Suicide Awareness & Prevention Global and Vietnam statistics; the risk factor tree (roots, trunks, leaves); warning signs; the CPR Model
- Module 3: ASSIST Action Plan Assess crisis · Sincerely listen · Support & inform · Involve professionals · Significant others · Take to hospital if needed
- Module 4: Empathy Skills Understanding vs. sympathy; empathy-building strategies; helpful language and responses practised through group activity
- Module 5: ASSIST for Suicide Support Applying the ASSIST framework specifically when someone discloses suicidal thoughts or behaviour
- Module 6: Self-Care & Closing Boundaries, relaxation, self-care practices for first-aiders; Q&A, reflection and post-evaluation
Learning Outcomes: Enhanced crisis response skills · Confidence in assisting others · Sustainable self-care practices
Your Facilitator
Mrs. Rhianon Walls
“My mission is to bring dignified, culturally-appropriate mental health support to Vietnamese workplaces.”
Rhianon brings over 30 years of comprehensive mental health experience across private and public sectors in both Australia and Vietnam. Her background spans clinical counselling, workplace mental health training, and the cultural adaptation of mental health services for Vietnamese contexts.
As one of Vietnam’s first certified Mental Health First Aid trainers, Rhianon bridges international best practice with deep understanding of local cultural nuance — making her uniquely effective in this role.
- Master of Counselling — University of New England, Australia
- Senior Professional Counsellor, Postgraduate Diploma in Mental Health Practice
EAP Professional with extensive workplace mental health experience
Years Experience
Học viên nói gì về khóa học
Why Talent Brand?
Talent Brand is the pioneering platform bringing certified mental health training to Vietnamese workplaces. With BEFA now exclusively available in Vietnam, we are proud to equip professionals across industries and organisations of all sizes with the skills to truly support one another.
Investment: 11,988,000 VND (incl. 8% VAT)
9,590,400 VND
20% off exclusively for participants who complete payment before 30 Apr!
- 10,789,200 VND (10% OFF) - Pay before 30 Apr OR register as a group of 5 or more
- 11,388,600 VND (5% OFF) - Register together as a group of 2 to 5 participants
Register for the Program
Registration Process
- Step 1 Complete the registration form
- Step 2 Talent Brand confirms and provides payment instructions via email
- Step 3 Complete payment
- Step 4 Receive confirmation and joining instructions
Contact
- (+84) 908 444 576
- thu.ngo@talentbrand.vn
FAQ
Yes. Participants who complete both full days will receive a Certificate of Completion.
All participants receive a 2-week follow-up resource kit. Questions can be sent to partner@talentbrand.vn.
Absolutely. BEFA is designed specifically for working professionals with no prior mental health training required. All content is translated into practical, immediately applicable skills.
The program can be delivered in English, Vietnamese, or Bilingual format depending on the group's needs.